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Returns and Refunds

Shipping Policy

At SonyaLewisMartinez.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, Please contact us at graceandmercy669@gmail.Com

Shipping  and Delivery Options

 

Domestic Shipping

Standard (5-8 Business Days): $13

Express (3 Business Days):$15

 

International Shipping

International Standard (2-4 weeks):$20

International Express (1-2 weeks):$30

Free Local Pickup

 

Processing Time

Orders are processed within 2 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

 

Shipping Restrictions 

- Orders cannot be shipped to P.O. boxes.

 

Contact

For questions about this shipping policy,

Contact: GraceandMercy669@Gmail.com

Return & Exchange Policy

Cancellations

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

 

Returns

All sales are final, and returns are not accepted.

 

Delayed Orders

In the case of delayed processing, shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

 

Damage Orders

SoSonya is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

 

Contact

For questions about this shipping policy,

Contact: GraceandMercy669@Gmail.com

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